Customer service representative

Descripción de la oferta

Requirements:

>High School diploma or equivalent required.
>Passion for delivering a stand-out customer experience.
>Excellent verbal and written communication skills.
>Utilize various online systems to satisfy customer concerns
>English proficiency C1
>Ability to ask probing questions and problem resolution skills.
>Utilize online knowledge bases in real time during customer interaction to ensure proper processes are followed and customer is satisfied.
>Ability to follow instructions for specific customer resolutions tasks.
>Intermediate proficiency with PC navigation while providing exceptional customer service. (Office, G suit)
>Ability to read, write, speak and understand the English language in a business environment.
>Experience in a call center industry preferred.
>Flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of the business.
>Ability to work in multiple online systems at once

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

8 de noviembre

Acerca de Ubiquity Global Services El Salvador S.A. de C.V.

Ubiquity is your business process outsourcing partner for transformational customer experience management. Our agile methodology helps challenger brands drive satisfaction up, costs to serve down, and customer lifetime value skywards.