Customer service representative

Descripción de la oferta

The customer service agent specialized in ATM support is in charge of attending and providing support to those inconveniences related to the transactions that users perform daily in ATMs for the purchase and sale of bitcoin.

Provide technical support for tellers.

Execute policies and procedures related to ATM support.

Verify that the information provided by users via Exodus or Zendesk or other means is correct and report it.

Report cases that require verification by an audit analyst, follow-up, and resolution.

Gather information of calls from Hosts and customers reporting technical issues and inform the proper department

Provide top of line customer service in every inbound call received

Other activities as requested by the immediate supervisor.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace más de 30 días

Acerca de Athena Holdings El Salvador S.A. de C.V

Athena Bitcoin puede ayudar a acceder al mundo de la criptomoneda. Operamos Bitcoin y otros cajeros automáticos de criptomoneda en todo el norte y sur de América. Nuestros intercambios entre pares BitQuick.co y MercadoAthena.com permite a personas comprar y vender Bitcoin y Bitcoin efectivo sin un cajero automático. Para transacciones mas grandes, Athena Investor Services ofrece un servicio personalizado que esta solo una llamada de distancia.